|
|
|
|
|
|
HomeAccessoriesMongoose Montana Boy's Mountain Bike (24-Inch Wheels) |
|
|  |
| Customer Reviews: | | Average Customer Review:
Write an online review and share your thoughts with other customers.
 cheap Nov 30, 2009
made in china ...cheap materials / build quality.....we knew this purchasing the bike , do to the price point , but our son is rough with stuff so we figure no matter what we bought it's only going to last 2 years . he is happy with it though !
3 of 3 found the following review helpful:
 I would not buy this bike again Sep 20, 2009
We all know that virtually all bikes are made in China but whatever factory built this bike was likely just converted from making rat traps. Seriously, this bike is junk and Amazon should be embarrassed to sell it. Here is the list of issues right out of the box:
* instructions were general, not specific for this bike
* both wheels out of true (warped)
* both bakes incorrectly adjusted and of very poor quality
* both derailleurs incorrectly adjusted
* the bike rides poorly making much noise and grinding from the gears
I am reasonably experienced in assembling bikes and I had to spend 2 hours on this one due to having to readjust and fine tune most of the factory settings just to get it ridable....
I would strongly suggest staying away from this bike and I am pretty much stuck with mine as it would cost of fortune to return. Play it safe and buy your bike from a local retailer....
1 of 1 found the following review helpful:
Rims bent on delivery Sep 04, 2009
I bought this as a birthday gift for my son. I discovered that both rims were warped after I assembled the bike. The packaging showed signs of abuse. Although the warping was not severe, it prevented me from being able to set the brakes correctly. I contacted Amazon and their solution was that I disassemble the bike and send it back. What a hassle. A better solution: purchase a bike from a local retailer rather than from Amazon.
I do give the bike manual high marks. I've done my own bike maintenance for some time and this manual was fairly detailed on bike assembly and tuning in comparison to what I've received in the past. Unfortunately no detail on how to true a rim. Outside of the rim problem, the bike appears to be a good value.
2 of 2 found the following review helpful:
 Nice bike, needed repairs out of the box. Mongoose support poor, Amazon good. Jun 18, 2009
Initially the bike was very nice, delivery quick. Upon assembly (if you are not mechanically inclined make sure you have help) it was discovered that Mongoose has poor quality control. Both wheel are wobbly (poor lateral run out) and they rub the brake pads once every rotation unless the brakes are adjusted out to there maximum. If you get any mud or dirt on the wheels they rub and slow you down considerably.
I called Mongoose and they said they would send me two new wheels, and a couple of other small parts I noticed defective. I received the small parts, but no wheels. I have been told that the wheels are on back order, and they do not know when they will be getting them. Oh well, they did say they would give me $12 per wheel to have them straightened at a bike store for now.
I contacted Amazon and was told that I can bring the bike to get repaired and that Amazon will pay the bill. I have not done this yet because I have not had the time. (The reason I ordered a bike on line in the first place was to save time.)
My son loved the bike initially. We rode some trails and the bike performed okay. The front suspension is an improvement over a static front fork, however do not expect high end (or even mid range) performance. It is a kids bike at a low price. A good starter off road bike to get a kid interested. My son lost some of his enthusiasm since the bike needs repairs. Once fixed I am sure all will be well.
At this point I feel it may have been easier to buy a bike locally. The $20-$30 lower price from Amazon does not replace the care I would have received from a local shop.
Update: I received two replacement wheels from Pacific Cycle the week after I wrote this review. The note on the packing slip says that the original wheels were no longer available so they sent a replacement set. Well the original wheels were black and silver, these are all bare aluminum. No big deal, but the kicker is this: The new wheels have loose spokes and are not ready to go either.
So off to the bike shop; After enduring some insults about buying a "toy" bike from Amazon from the rude store clerk I was told they would have it done in about a week. Two weeks later they finally installed the wheels, cable, and made the proper adjustments. So now I will take Amazon up on their offer to pay to get the bike fixed. I am submitting my $53.50 repair bill (kind of expensive for a $157 bike). But the end results was that the bike needed the following repairs $15.00 to install a new set of wheels on the bike, $5.00 to true the wheels, $15.00 to adjust the brakes, $15.00 to adjust the gear selectors, $3.50 tax.
So at this point I am out about $210+ and I have a $157 bike with different color than original wheels. Total time since purchase to owning a good usable bike: about two months.
I will update this again if and when i receive my refund of $53.50 from Amazon.
 Just What an 11 Year Old Needs May 22, 2009
Looked around online. This was a good choice. Went together easily and adjusted easily. Very good price/value. Good Quality. Didn't disappoint (it was his BIG birthday present).
Pro: Has a kickstand
Con: No lugs for a water bottle
|
| | |
|
|
|
|
|
